At Glow Permanent Lighting, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.glowpermanentlights.com and when you use our permanent lighting installation services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you request a quote, schedule an installation, contact customer support, or otherwise interact with us. This information may include:
Personal Identification Information: Name, email address, phone number, and physical home address.
Payment Information: Credit card numbers, billing addresses, and other financial information required to process payments for our services.
Property Details: Information regarding your home or property necessary for generating accurate quotes and performing our installation services.
Automatically Collected Information: When you visit our Site, we may automatically collect standard data such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
How We Use Your Information
We use the information we collect about you to provide, maintain, and improve our services. Specifically, we may use your information to:
Provide quotes, schedule appointments, and perform lighting installations.
Process your payments and manage your account.
Communicate with you about your project, including sending confirmations, invoices, and service updates.
Respond to your customer service requests and provide support.
Send you marketing and promotional communications (you may opt out of these at any time).
Improve our website functionality and user experience.
Data Sharing and Disclosure
We do not sell, trade, rent, or share your personal information with any other companies, third parties, or affiliates for marketing, promotional, or any other unauthorized purposes.
No Mobile Information Sharing: Mobile information and text messaging opt-in data will not be shared with any third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Legal Compliance: We will only disclose your information if strictly required to do so by law or in response to valid, legally binding requests by public authorities (e.g., a court subpoena or government agency).
SMS Communications and Consent
If you choose to opt in to text messages, Glow Permanent Lighting may use your phone number to communicate about your quote request, installation scheduling and updates, and related customer-care or post-installation questions. SMS consent is optional and is not a condition of requesting a quote or purchasing services. Providing a phone number or submitting a form without selecting the SMS consent checkbox does not by itself give consent to receive text messages.
Information obtained as part of the SMS consent process, including phone numbers, will not be shared with third parties for marketing purposes. No mobile opt-in or text message consent will be shared with third parties or affiliates.
Message frequency may vary. Message and data rates may apply. Reply STOP to a text message to opt out, or reply HELP for assistance. You may also contact Glow at (801) 200-3336 for help or to request removal from the messaging list. Quote-related SMS consent does not authorize unrelated promotional text messages.
Read our SMS Terms & Conditions for message types, opt-in methods, and messaging disclosures.
Data Security
We implement a variety of industry-standard security measures to maintain the safety of your personal information. When you provide payment information, it is encrypted and transmitted securely via our third-party payment processors. We do not store your full credit card information on our internal servers.
While we strive to use commercially acceptable means to protect your personal information, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access and Update: You can review or request changes to the personal information we have on file by contacting us.
Opt-Out of Marketing: You may opt out of receiving marketing emails from us by following the unsubscribe link provided in those emails or by contacting us directly.
Data Deletion: You may request that we delete your personal information, subject to certain exceptions required by law or necessary for our legitimate business purposes (e.g., maintaining transaction records for tax purposes).
Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to read the privacy policies of any website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
Contact Us
If you have questions or comments about this Privacy Policy or our data practices, please contact us at:
Glow Permanent Lighting
560 W 1700 S Ste 100
Clearfield, UT 84015
Phone: (801) 200-3336